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Industries / E-commerce & D2C
Industries · E-commerce & D2C

Turn browsers into buyers on WhatsApp

Recover abandoned carts, confirm orders instantly and re-market to past buyers - all inside the app your customers already trust.

  • Recover 25%+ abandoned carts
  • Instant order confirmations
  • Repeat-order automation
  • No app, no download needed
Powered by Official WhatsApp Business API
D2C business owner recovering an abandoned cart and confirming an order via AyuChat on WhatsApp

Customer trust

Built for how D2C brands actually sell

Abandoned-cart nudges, order updates and return requests, from one shared WhatsApp inbox
Main Features

AyuChat automation, built for your store

With AyuChat, you can:

Recover Abandoned Carts Automatically

The moment a checkout stalls, AyuChat sends a WhatsApp reminder with the exact items left behind and a one-tap Razorpay payment link - before the customer even closes the tab.

AyuChat abandoned cart WhatsApp message with one-tap Razorpay payment link

Confirm & Track Every Order in Real Time

From "order placed" to "out for delivery" to "delivered" - customers get automatic updates, and your support inbox gets 40% fewer "where's my order" messages.

Illustration of real-time order tracking milestones from placed to delivered

Catalogue Commerce

Customers browse your product catalogue and check out, without leaving WhatsApp.

Post-Purchase Retargeting

Re-engage past buyers with restock alerts and personalised reorder nudges.

Use Cases

6 Selling Tactics D2C Brands Use AyuChat For

Discover how growing e-commerce brands turn WhatsApp into a revenue channel.

01

Recover Carts Before They're Gone

Most stores lose 60-70% of checkouts to abandonment. AyuChat fires a personalised WhatsApp reminder within minutes - with the products, the price and a pay-in-chat link.

  • ✓ Fires within minutes of drop-off
  • ✓ Optional discount on the second nudge
  • ✓ Pay directly inside the chat via Razorpay
WhatsApp cart recovery reminder with pay-in-chat link for e-commerce stores
02

Turn Ads Into Instant Conversations

Run Meta ads that click straight into WhatsApp instead of a landing page. No forms, no waiting - buyers land in a live chat and get an instant catalogue reply.

  • ✓ 5x higher lead capture than landing pages
  • ✓ Instant automated first reply
  • ✓ Full ad-to-purchase tracking
Illustration of a social media ad converting into a WhatsApp conversation
03

Never Miss a "Where's My Order" Question

Order-status bots answer tracking questions instantly, any time of day, pulled live from your Shopify or WooCommerce store.

  • ✓ 24/7 automated order lookup
  • ✓ Cuts support ticket volume significantly
  • ✓ Escalates automatically to a human if needed
Automated WhatsApp reply to a where's my order customer question
04

Bring Buyers Back With Restock Alerts

Let customers tap "Notify Me" on a sold-out product, then automatically message them the moment it's back - no manual list to manage.

  • ✓ Auto-segmented restock waitlists
  • ✓ One-tap repurchase from the alert
  • ✓ Works across your entire catalogue
Illustration of an automated back-in-stock WhatsApp restock alert
05

Reward Repeat Buyers Automatically

Detect a customer's reorder cycle (say, every 30 days for a consumable) and send a timely nudge with their usual order pre-filled.

  • ✓ Personalised reorder timing per customer
  • ✓ Loyalty and referral flows built in
  • ✓ Boosts repeat-purchase rate measurably
WhatsApp reorder reminder with pre-filled cart for repeat customers
06

Collect Reviews Right After Delivery

The moment a delivery is confirmed, AyuChat automatically asks for a rating or photo review - while the experience is still fresh.

  • ✓ Triggered by delivery-confirmed webhook
  • ✓ One-tap star rating inside the chat
  • ✓ Auto-collects photo reviews for social proof
Illustration of an automated post-delivery review request on WhatsApp

25%+

Average cart recovery rate

40%

Fewer "order status" tickets

3.1×

Higher reorder rate

98%

Message delivery rate

Ready to turn your WhatsApp into a revenue channel?