Turn every guest into a repeat guest
Booking confirmations, table reservations and personalised offers - automated on WhatsApp, so your front desk can focus on hospitality, not messages.
- Instant booking confirmations
- Automated table reservations
- Personalised return-guest offers
- Guest feedback collected automatically
Customer trust
Built for how hotels and restaurants actually run
Reservations, confirmations and guest requests, from one shared WhatsApp inboxThe smartest WhatsApp engagement platform for hospitality
With AyuChat, you can:
Confirm Bookings & Reservations Instantly
Guests reserve a table or a room directly inside WhatsApp; confirmations and reminders go out automatically, cutting no-shows significantly.
Bring Guests Back With Personalised Offers
Send birthday offers, seasonal menus and loyalty rewards to past guests automatically, segmented by their visit history.
Guest Feedback Bot
Auto-request a quick rating right after checkout or the meal.
Pre-arrival Concierge
Send check-in instructions and local recommendations automatically.
WhatsApp Use Cases for Hotels & Restaurants
Discover the 6 ways hospitality businesses are using AyuChat.
Instant Booking & Reservation Confirmations
The moment a guest books a room or table, they get an automatic WhatsApp confirmation with all the details - no waiting on a callback.
- ✓ Instant automated confirmation
- ✓ Reminder sent before arrival
- ✓ Cuts no-show rate meaningfully
Turn Ads Into Direct Bookings
Run Instagram and Facebook ads that click straight into a WhatsApp chat, letting guests ask questions and book instantly - no OTA commission.
- ✓ Zero commission direct bookings
- ✓ Instant automated first reply
- ✓ Full ad-to-booking tracking
24/7 Guest Support & Concierge
Automated chatbots answer common questions about timings, amenities and directions any time of day, with instant handoff to staff for special requests.
- ✓ Round-the-clock automated replies
- ✓ Local recommendations sent automatically
- ✓ Escalates special requests to staff
Personalised Return-Guest Offers
Segment past guests by visit history and send timely offers - a birthday discount, a seasonal menu, a loyalty reward - that bring them back.
- ✓ Segmented by visit history & spend
- ✓ Automated birthday & anniversary offers
- ✓ Increases repeat-guest rate
Collect Feedback Right After Checkout
The moment a guest checks out or finishes their meal, AyuChat automatically requests a quick rating - while the experience is still fresh.
- ✓ Triggered automatically post-visit
- ✓ One-tap star rating inside chat
- ✓ Builds review volume for your listings
Payment & Advance Booking Reminders
Send automated reminders for advance payments, event bookings and upcoming reservations, so nothing is left to a last-minute phone call.
- ✓ Automated advance-payment nudges
- ✓ Reminders for upcoming reservations
- ✓ Reduces manual follow-up calls
35%
Fewer no-shows
4×
More direct bookings via ads
2.5×
Higher repeat-guest rate
98%
Message delivery rate