Product and developer documentation

AyuChat Documentation

Learn AyuChat from first workspace setup to WhatsApp campaigns, team inbox, automation, billing, API keys, webhooks, and safe custom integrations.

Published docs

Deep guides

Public API endpoints

Start with AyuChat

Follow the first-time user path: workspace, WhatsApp, contacts, templates, campaign, billing and support.

Connect WhatsApp

Use the supported Meta onboarding flow and verify connection, phone, webhook and template health.

Developer quickstart

Create scoped API keys and call the supported public API without exposing secrets.

Search and filters

Troubleshooting

4 matching documents.

Troubleshooting

WhatsApp token missing or expired

Reconnect your WhatsApp access token safely.

Read guide Troubleshooting

Messages are not sending

Check the most common delivery blockers.

Read guide Troubleshooting

A page is not loading

Recover from browser or API loading problems.

Read guide Troubleshooting

WhatsApp sync fails

Resolve common Meta sync problems.

Read guide

Browse by role

Choose the path that matches your work

For business owners

Launch safely, manage billing, invite the right people, and keep WhatsApp healthy.

For marketing teams

Prepare contacts, templates, campaigns, audiences, automations, and performance reviews.

For support agents

Use Inbox, approved templates, notes, assignments, and customer context.

For developers

Create API keys, call supported public endpoints, receive webhooks, and secure integrations.

For agencies and integrators

Plan client workspaces, connect supported commerce tools, and design CRM or plugin integrations.

Developer platform

The public developer section is intentionally allowlisted from backend routes. It documents API keys, scopes, supported public endpoints, outbound webhooks, errors, and secure integration patterns. It excludes Super Admin, provider webhooks, Razorpay internals, Meta tokens, debug, infrastructure, and private ticket endpoints.

Method	Path	Scope	Purpose
GET	/api/public/contacts	contacts.read	List contacts for the API key workspace.
POST	/api/public/contacts	contacts.write	Create a contact with name, phone, email, and optional source.
GET	/api/public/campaigns	campaigns.read	List campaigns for the API key workspace.
GET	/api/public/templates	templates.read	List templates for the API key workspace.
POST	/api/public/messages/send-template	messages.send	Queue an approved template message to a phone number.
GET	/api/public/zapier/triggers	contacts.read	Expose available Zapier trigger definitions.
GET	/api/public/zapier/actions	contacts.read	Expose available Zapier action definitions.

Need private help?

Logged-in customers can create support tickets inside AyuChat. Keep secrets out of tickets unless support explicitly gives a secure path.

Open customer support

Screenshot system

Documentation screenshot manifest

Screenshots are mapped to real app routes and should be captured only from a synthetic workspace. The portal is ready to attach optimized WebP assets without exposing real customer data.

navigate-ayuchat

Dashboard orientation and workspace health controls.

navigate-ayuchat

Workspace switcher orientation.

connect-whatsapp

WhatsApp credentials and connection state.

import-contacts

Contacts list and segmentation orientation.

import-contacts

Add contact form.

sync-templates

Templates page and approval state.